Our clinics in Canberra are currently seeking a Medical Receptionist to join the team. We are happy to accommodate a start date best suited to the successful candidate.
The role is a full time position working Monday to Friday, between 7am-10pm across our four clinics in Canberra: Belconnen, Deakin, Woden, and Tuggeranong.
Role Overview:
As a Medical Receptionist, you will be the first point of contact for our patients.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures - private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

You will also have the opportunity to be trained as a contact centre agent to assist as required:

• Answering phone calls promptly and handling inquiries professionally.
• Booking appointments across our four Canberra clinics.

What we’re looking for:
Clear verbal and written communication skills.
Strong organisational abilities to manage appointments and patient flow.
Confidence working across multiple screens and systems.
A strong background in customer service.
Ability to rotate across the four clinics in Canberra as required
What we can offer you:

Wellbeing benefits

• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being
• Discounted and bulk billed scans and services for you and your family

Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network

Workplace Experience

• Collaborative and inclusive team
• Free street and onsite parking
• Lots of uniform options to suit your preferences at no cost to you with annual top ups

Compensation

• Industry-competitive salary and benefits package
• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
Don’t know much about Radiology? Learn more about what we do here.
How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.
You can learn more about other opportunities here

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures - private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers