ABOUT US:

Located in the heart of SE Airdrie, Aspire Care Clinic is a vibrant and growing dermatology-focused practice led by Dr. Charles Wang, a dedicated family physician with a passion for skin health and aesthetic medicine. We pride ourselves on delivering safe, effective, and compassionate care through both medical and cosmetic services that help our clients look and feel their best.

• Warm and Professional Frontline Service: Greet all clients and visitors with a welcoming attitude, in person and over the phone, ensuring a positive and professional first impression.
• Clinic Environment: Help maintain a clean, organized, and inviting atmosphere that reflects our high standards of care.
• Referral Coordination: Manage incoming referrals through our EMR system. Triage referrals based on urgency, route them to the appropriate provider, and ensure timely follow-up with referring clinics and patients.
• Appointment Management: Coordinate booking and follow-up for medical and aesthetic appointments, supporting smooth patient flow throughout the day.
• Digital Communication: Respond to online inquiries and internal messages efficiently, ensuring prompt communication with the medical and cosmetic teams.
• Product & Service Knowledge: Have a working understanding of our medical-grade skincare lines and cosmetic treatments to assist clients and support clinic promotions.
• Customer Support: Resolve client concerns or direct them appropriately with empathy and discretion.
• Administrative Support: Assist with general reception duties including filing, scanning, EMR data entry, supply management, and team coordination.