ABOUT US:

Melbourne Mental Health is an exciting and mental health service provider founded by Dr Steven Chau (rated #1 psychiatrist in Victoria as per RateMDs as of December 4, 2022). We provide consultation rooms and impeccable administrative services to independent mental health professionals (psychiatrists, psychologists and social workers) so that they can provide the best possible care to their patients. Our vision is to create a strong and cohesive team environment. We value the role you play in ensuring the effective running of each clinician’s practice and welcome you to work in a great team culture of respect and cohesion. We are confident you will enjoy being a part of Melbourne Mental Health and contributing to something wonderful and lasting!

IF YOU WANT TO MAKE A POSITIVE DIFFERENCE TO OTHERS, WORK WITH PEOPLE YOU ENJOY AND BE PROUD OF THE WORK YOU DO, THIS ROLE IS FOR YOU!

A fantastic opportunity is available for a Medical Secretary to join Melbourne Mental Health working from our newly renovated complex located on Auburn Road, Hawthorn. We are seeking a proactive, friendly, and well-organised individual to be part of our team on a full-time basis. Candidates who are looking to join our team long-term (2 years+) will be heavily preferred.

THE ROLE:

You will provide diligent secretarial support to the clinicians at Melbourne Mental Health to ensure high quality patient care is always maintained.

Responsibilities include but are not limited to:

• Welcoming patients to the clinic
• Answering telephone enquiries
• Managing incoming and outgoing mail, emails and web enquiries
• Scheduling patient appointments including registering new patients
• Processing and allocating new referrals
• Generating patient accounts and processing payments
• Medicare/DVA/Private Health Insurance billing and claiming
• Liaising with internal and external health professionals/services
• Typing up dictations prepared by clinicians
• Filing (paper and electronic documents)
• Printing and photocopying relevant documentation
• Preparing relevant reports for clinicians and accountants
• Ensuring the reception, waiting area and consulting suites are neat and tidy
• Other general office administration