Medical Receptionist (Bilingual Burmese/Hakha Chin) at Windrose Health Network Inc

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Bilingual, Receptionist, Interpreter, Health Care, Scheduling, Insurance Verification, Payment Collection, EMR, Microsoft Word, Microsoft Excel, Communication, Advocacy, Problem Solving, Honesty, Passion

Industry

Hospitals and Health Care

Description

Description Do you have a passion for serving our patients and our communities by providing high-quality, family-oriented, primary and preventive health care services? Are you looking for a rewarding career with a company that has a dynamic work culture? If the answer is yes, the Medical Receptionist position at WindRose Health Network could be the job you are looking for. We are currently seeking a Medical Receptionist that will work effectively within the WindRose Health Network culture, which is described as family-friendly, supportive, transparent, and treats employees as we would want employees to treat our patients. We are seeking a Medical Receptionist that will be located in Marion County that is a good advocate for their patients, solution-oriented, honest and passionate. WindRose Health Network provides an opportunity for our employees to gain experience in a high energy, caring, supportive, technology-enhanced work environment, while making a difference in the lives of others. JOB RESPONSIBILITIES: Customer advocate who greets consumers and visitors in a courteous, welcoming manner, responds to incoming telephone calls by: Directing callers to appropriate Health Center staff Taking messages when appropriate Scheduling appointments, verifies registration information by validating and updating insurance/payer information and patient demographics. Collects patient co-pays or other payments. Assists with the patient check-out process including collecting payments, and issuing receipts. Requirements Education, Experience & Training: High School graduate or GED required; previous training in Customer Service skills related to telephone and/or Service Desk preferred. A qualified candidate should preferably have at least two (2) years of work experience as a Receptionist/Interpreter in a health care service delivery setting. Experience with interpreting/translating is preferable. A qualified candidate should have a working knowledge of at least one word processing software package (preferably MicroSoft Word) and one spreadsheet development software package (preferably MicroSoft Excel). A working knowledge of at least one electronic medical record (EMR) is preferred. A qualified candidate must be fluent in English, Burmese, and Hakha Chin. Equipment Used: Computer and standard office equipment. WindRose is an Equal Opportunity Employer. Job Type: Full-time

Responsibilities

The Medical Receptionist greets patients and visitors, responds to phone calls, schedules appointments, and verifies patient information. They also assist with payment collection and the patient check-out process.