MEDICAL RECEPTIONIST

We are looking to recruit a receptionist to join our busy practice in a part-time time role.
The ideal candidates will be professional, friendly, approachable and a good team player. We are looking for applicants who have excellent organisational skills with the ability to prioritise. They will need to work well in a busy environment, and to stay calm under pressure. A strong customer service ethic is essential as we want to ensure we continue to offer the very best we can to our patients. Projecting a positive and friendly image to patients and other visitors, either in person or via the telephone is imperative.

EXPERIENCE

Experience of working within a GP surgery is desirable but not essential as full training will be provided.
Experience of working in a customer-facing environment.
IT literate.
Employees may be needed to work overtime occasionally to cover annual leave and sickness, so a flexible approach is required.

Meeting and greeting patients and visitors as they arrive, and routing them accordingly.
Ensuring reception area is tidy.
Answering the phone.
Booking appointments.
Responding to emails.
Processing online patient medical and admin requests as part of the Care Navigation team.
Processing prescriptions.
Opening up and locking up the practice as and when the hours dictate.
Ad hoc admin duties as required.