Medical Receptionist & Bookings Agent at I-TeleRAD

City of Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Appointment scheduling, Communication skills, Organizational skills, Phone systems, Computer literacy, Patient care, Interpersonal skills

Industry

Hospitals and Health Care

Description

Exciting Opportunity: Join I-MED as a Medical Receptionist! Are you passionate about providing exceptional patient care and enjoy working in a supportive, team-oriented environment? I-MED is looking for a friendly, dedicated Medical Receptionist to become the welcoming face of our clinics across Brisbane South. If you're committed to making a positive impact on patients’ lives, we want to hear from you! About the Role: * Position: Permanent Full-Time or Part-Time * Hours: Flexible shifts between 7:30 am – 5:30 pm * Locations: Morningside, Springwood, Upper Mount Gravatt, Carina, and Capalaba (rotating schedule) Your Impact: As our Medical Receptionist, you’ll be the first point of contact for patients, providing warm, professional service. Your day-to-day responsibilities include: * Delivering outstanding customer service with compassion * Managing appointments efficiently to keep the clinic running smoothly * Building meaningful relationships with patients, referrers, and team members * Supporting patients in scheduling and answering inquiries at our Upper Mount Gravatt bookings centre What We’re Looking For: * Excellent communication skills, both verbal and written * Strong organizational skills for managing patient flow and appointments * Confidence in using phone systems and basic computer programs What We Offer: 🌿 Work-Life Balance & Wellbeing: * Flexible scheduling to suit your lifestyle * Discounted gym memberships via Fitness Passport * Retail discounts through Perkbox * A supportive management team that values your well-being 📚 Additional Benefits: * Competitive salary and benefits package * Opportunities for professional development and career growth Ready to make a difference? Join our caring team today! 👉 Apply now and start your rewarding journey with I-MED! With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care. Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.

Responsibilities

You will serve as the first point of contact for patients, providing compassionate service and managing clinic appointments. Additionally, you will build relationships with referrers and support the bookings center to ensure smooth clinic operations.