About the job

Position Overview

Covenant Medical Hub is seeking a casual Medical Receptionist to join our outstanding healthcare team. This role offers an opportunity to contribute to a practice that values excellence in patient care and is committed to growing a vibrant, healthy team.

About Us

Covenant Medical Hub is committed to delivering high-quality healthcare with compassion, warmth, and consummate attention to detail. In a world where patients can so often be brushed off, rushed, or forced to put up with unpleasant administrative service to access basic healthcare, we aim to exceed expectations in all areas, from the moment patients walk in to the moment they leave the practice.

We strongly believe in a friendly and open staff culture, where you can feel at home and fully supported.

Key Responsibilities

• Warmly welcome and assist patients, ensuring a positive first impression
• Manage appointment scheduling and maintain accurate patient records
• Process Medicare and private health insurance claims
• Coordinate with clinical staff to ensure smooth patient flow
• Handle telephone enquiries professionally and efficiently
• Take ownership of administrative tasks and practice correspondence

Required Skills & Qualities

• Previous medical reception experience is preferred, but not essential
• Excellent attention to detail and organisational abilities
• Strong interpersonal skills and a calm, empathetic demeanor
• Efficient use of technology and practice management software
• Ability to maintain confidentiality and handle sensitive information
• Commitment to ongoing professional development and growth

What We Offer

• Ongoing training and supervision in development of relevant skills
• Supportive and collaborative work environment
• Modern, well-equipped facility
• Excellent workplace culture with free lunches and a fully-stocked kitchen

Position Details

• 15-20 hours per week
• Start Date: ASAP

Interested?

Please forward your resume and cover letter addressing the selection criteria to practicemanager@covenantmedicalhub.au