FULL TIME M-F 8A-5P

We are seeking a dedicated Medical Receptionist. Responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers and referral sources as it relates to patient services and third party reimbursement.

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED equivalent
• One to three years of related prior work experience in a team-oriented environment
• Experience in medical field and administrative record management
• Strong customer service background
  Job Type: Full-time
  Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Methuen, MA 01844 (Required)

Ability to Relocate:

• Methuen, MA 01844: Relocate before starting work (Required)

Work Location: In perso

• Assists with updating respiratory grid and maintains referral log
• Clears previous day’s route and checks all paperwork for accuracy and completeness
• Completes SOPs/CMNs and documents on tracking log
• Complies with all applicable company policies and procedures to meet JCAHO and company standards
• Coordinates all patient information, processes paperwork, including preparation of file for billing department and completes batch reports for UPS deliveries
• Develops and maintains a working knowledge of current products and services and Medicare, Medicaid, insurance regulations and FDA/DOT and JCAHO guidelines
• Manages all aspects of intake; answering the phone and receiving faxes, collecting patient and referral source information, inputting data into IMBS, printing tickets, assembling charts and processing paperwork
• Monitors office supplies
• Prepares complete and accurate files for billing department
• Prepares deposit for location on a weekly basis
• Prepares invoices for next day routes
• Prepares tickets for daily routes
• Processes paperwork-confirms tickets, inputs new patient set-ups and assembles charts
• Provides service for all retail/walk-in equipment requests
• Provides technical assistance to customers
• Verifies Medicare, Medicaid and private insurance coverage information
• Works with outside agencies to resolve customer issues
• Performs other duties as assigned