Medical Receptionist - DOWTOWN JACKSONVILLE at FLORIDA PHYSICIAN SPECIALISTS LLC

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

0.0

Posted On

25 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Care, Medical Front Desk Operations, HIPAA Compliance, Communication Skills, Computer Proficiency, Patient Scheduling, Insurance Verification

Industry

Hospitals and Health Care

Description

Description Florida Physician Specialists has an immediate opening for a Front Desk Receptionist at Mciver Clinic, our downtown location, located at 710 Lomax Street. This position will be responsible for greeting patients at the front desk or on the phone promptly and enthusiastically, checking patients in and out, printing forms, confirming referrals and handling any other tasks in order to maintain an efficient and presentable environment for patients. Employees in this position must always adhere to patient confidentiality and HIPAA regulations. This is a fast paced, busy urology practice with over 13 providers and 5 locations. This is a full time position with benefits including medical, dental, vision, and 401K retirement plan. Schedule: Monday-Friday, 7:45am - 5:00pm Essential Functions (including but not limited to): Greet all patients at the front desk (and on the phone) promptly upon their arrival and offer immediate assistance Always represent the practice with a positive and helpful disposition Collect patient personal data and insurance information Confirm information on file is correct with all returning patients and update if necessary Ensure waiting area and lobby are always tidy and presentable Assist all patients, drug representatives, and visitors and ensure no unauthorized entry into the back office Maintain basic office supplies in order to ensure front desk efficiency Answer questions and provide other information as requested Direct calls to other departments as needed. Relay necessary messages to staff Maintain the strictest patient confidentiality and adhere to HIPAA guidelines Requirements Requirements Ideal candidates for this position will have: Prior customer service experience in a healthcare setting (preferred) Prior front desk experience in a medical office setting (preferred) Ability to consistently deliver excellent customer service with a patient-care focus Excellent communications skills, both verbally and in writing Energetic, enthusiastic and generally cheerful disposition Ability to handle sensitive and confidential information Computer proficiency High School Diploma or equivalent (required)

Responsibilities

Responsible for greeting patients, managing check-in/out processes, and handling phone calls in a fast-paced urology practice. The role ensures a tidy lobby environment and maintains strict patient confidentiality according to HIPAA regulations.