Dr. Laliwala and Partners are looking for a Medical Administrator/Reception to join their growing team at Westwood Clinic, experience of working from of house is preferred but we are willing to train the right candidate.
We are a large group of surgeries who are located across the city of Peterborough, providing health care services to thousands of patients through innovation and business efficiency. We are looking for dedicated staff to ensure the delivery of a more expansive range of services, available closer to home with excellent patient care and services.
It is an exciting time within our surgeries as we hunt for candidates who are innovative, flexible and enthusiastic. We are looking for people who are multi skilled and are able to perform under pressure. This position will require someone who is willing and able to work as a team player.
a) Maintaining and monitoring the practice appointment system.
b) Process personal, telephone and e-requests for appointments
c) Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.
d) Signpost patients to the correct service
e) Initiating contact with and responding to, requests from patients, team members and external agencies.
f) Read code data on systemone
g) Photocopy and process documentation as required.
h) Data entry of new and temporary registrations and relevant patient information as required.
i) Input data into the patient’s healthcare records as necessary.
j) Direct requests for information i.e. SAR, insurance/solicitors letters and DVLA forms, medical reports to the administrative team.
k) Manage all queries as necessary in an efficient manner
l) Maintain a clean, tidy, effective working area at all times.
m) Monitor and maintain the reception area and notice boards
n) Support all clinical staff with general tasks as requested.
o) Open up and close the surgery.
p) Prescriptions
q) Processing incoming emails and maintaining the surgery inbox and distribution of post.
Reference ID: WW-CB
Job Type: Full-time
Pay: £11.44 per hour

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Administrative: 1 year (required)

Work Location: In person
Reference ID: WW-CB -21-5-2

Please refer the Job description for details