Medical Receptionist at Eastern Virginia Medical School

Virginia Beach, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Clerical Skills, Patient Registration, Medical Records, Insurance Verification, EHR Management, Communication, Authorization, Referral Management, Cash Handling, HIPAA Compliance, Scheduling, Chart Preparation, Payment Collection, Medical Record Requests, Self-Pay Agreements

Industry

Higher Education

Description

Overview This position is responsible for registration of patients at the Department of OB/GYN Princess Anne Maternal Fetal Medicine, OB Generalist, Advanced Gynecological Surgery and Urogynecology office. Includes Medical Records duties as assigned. Responsibilities Patient check-in and registration: Confirm and update patient registration information at each visit. Scan insurance card and picture ID into EMR system at each visit. Collect all co-pays and payments and complete cash journals daily. Answering telephone in accordance with Medical Group Standards. Communicating with patients regarding self-pay agreements. Complete EHR tasks in accordance with Medical Group Standards. Invite patients to patient portal (Sentara MyChart) and update status in the EHR. Check insurance eligibility using Availity and Medicaid online resources. Send tasks for all preauthorization needed. Collect FMLA paperwork, payment, and update the corresponding log. Medical records: Prepare charts for services 2 days prior to service date. Provide correct labels for charts. Maintain Medical Records Release Log Maintain Medical Records Request Log Monitor and respond to medical records requests via voicemails messages, Sentara MyChart, or fax requests. Scan documents into appropriate charts daily. Responds to Release of Information requests in accordance with the Medical Group HIPAA Compliance Policies. Check Medical Records tasks in accordance with Medical Group Standards. Compliance with Policies and Procedures within the Department of Maternal Fetal Medicine, OB/GYN, and EVMS Policies and Procedures. Performs other duties as assigned, according to the individual departmental needs Referrals: Obtain authorizations and referrals from referring physician’s offices. Scheduling of incoming referrals in a timely manner. Qualifications Professional, customer service-oriented individual with strong clerical skillset is required. Experience performing related functions in a medical practice is preferred. Previous front desk customer service experience will be considered. Location : Location US-VA-Virginia Beach

Responsibilities

The Medical Receptionist is responsible for patient check-in and registration, including confirming patient information and collecting payments. Additional duties include managing medical records and obtaining referrals and authorizations.