ABOUT US

HVA Medical Group is a multi-specialty practice with offices in Bergen, Passaic and Morris Counties. We are visionary and patient-centric.

JOB DESCRIPTION

Responsibilities include:
1 – Greets all patients in a friendly and welcoming manner.
2 – Registers all patients in the EMR. Includes retrieval of all demographic, financial and insurance information from patients. Secures all necessary signatures on required forms.
3 – Obtains copies of patient identification and insurance identification and scans into document imaging system.
4 – Upon completion of registration, notifies the medical assistant that the patient is ready.
5 – Demonstrates effective communication skills with patients, visitors, co-workers and physicians in accordance with Service Excellence standards.
6 – Demonstrates appropriate and courteous telephone etiquette during telephone exchanges. Relays essential phone messages. Contacts physicians’ offices to exchange and gather information regarding patients.
7 – Schedules patients for appointments with the doctor and for testing as necessary.
8 – Preauthorizes testing and procedures as ordered by the doctor for the patient.
9 – Distributes incoming faxes and handles outgoing faxes.
10 – Performs all other duties as assigned.
11 - Fluent in Spanish a must
Qualifications
- Medical administrative support experience
- Patient service background
- Office experience, especially in a medical setting
- Proficiency in front desk duties
- Familiarity with EMR systems like Epic and eClinicalWorks
- Knowledge of HIPAA regulations
- Strong communication skills, including Spanish proficiency
- Excellent phone etiquette
- Understanding of medical terminology and records

SUMMARY

As a Medical Receptionist, you will be essential in delivering outstanding patient service and administrative support within our healthcare facility. Your core competencies in medical office experience, communication skills, and familiarity with EMR systems will enable you to efficiently manage front desk operations, handle patient inquiries, and maintain accurate medical records. With an emphasis on HIPAA compliance and medical terminology, you will ensure a welcoming environment for patients. Your ability to communicate in Spanish will further enhance our commitment to providing exceptional care to a diverse patient population. Join our team and contribute to our mission of delivering quality healthcare.
Job Type: Full-time
Pay: $16.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In perso

Please refer the Job description for details