About the job

Do you thrive on helping people feel welcomed, supported and cared for during some of life's most challenging moments? This is the role for you!

• Customer Service, Admin Support in a oncology-focused Treatment Centre
• A Vital Role in Creating a Warm, Professional, Supportive Experience
• Call Deb Buch 0418 656 338 for more Information

Receptionist | Specialist Oncology Treatment Centre

We are seeking a compassionate and highly organised Receptionist to join our dedicated team in Adelaide. As the first point of contact for patients, families and healthcare professionals, you will play a vital role in creating a warm, professional and supportive experience for every person who engages with our service.

About UsWe are a specialist cancer care organisation committed to improving the health outcomes of people living with cancer. Our multidisciplinary team works collaboratively to provide exceptional care, support and service throughout the patient journey.

Our Mission To improve the health outcomes of people with cancer.

Our Vision For our model of care to become a standard part of cancer treatment across Australia.

Our Values CareCare is central to everything we do. We care for our patients, each other and the work we deliver every day.

About the Role Reporting to the Practice Manager, you will be responsible for delivering outstanding front-of-house customer service and administrative support within a specialist oncology-focused treatment centre.

This is a rewarding opportunity for someone who combines professionalism, empathy and attention to detail, and who is passionate about making a genuine difference in the lives of people affected by cancer.

• Key ResponsibilitiesWelcome patients, families and visitors with warmth, professionalism and compassion
• Manage incoming telephone calls and enquiries efficiently
• Coordinate patient appointments, cancellations and rescheduling
• Support patient admissions and discharge processes
• Process billing, payments and receipting accurately
• Maintain confidential patient records and documentation
• Provide administrative support to clinicians and allied health professionals
• Manage referrals and new patient administration
• Liaise with referrers, specialists and external healthcare providers
• Support day-to-day reception operations and quality improvement initiatives

• About You To be successful, you will bring:Previous reception, medical administration or customer service experience
• Exceptional communication and interpersonal skills
• Strong organisational and time management abilities
• High attention to detail and accuracy
• Confidence using practice management systems and Microsoft Office
• A professional, empathetic and patient-centred approach
• The ability to manage sensitive situations with discretion
• A collaborative and positive attitude

Previous experience within oncology, specialist healthcare, medical reception, allied health or private practice environments will be highly regarded.

• Why Join Us?Be part of a purpose-driven organisation making a meaningful impact in cancer care
• Join a supportive, collaborative and values-led team
• Work in a modern and professional healthcare environment
• Access ongoing training and professional development opportunities
• Play an important role in enhancing the patient experience and improving outcomes

Apply Now If you are an organised, compassionate and professional receptionist looking for a meaningful role where you can make a genuine difference every day, we would love to hear from you.

Apply now and become part of a team dedicated to delivering exceptional care and support to people affected by cancer

Apply nowClick APPLY, or contact Deb Buch directly: 0418 656 338 dbuch@ephealthcare.com.auau.linkedin.com/in/debbuch#SCR-deb-buch About Deb Buch – Your Trusted Career Partner With over 15 years of industry experience and 15+ years in healthcare recruitment, Deb provides tailored guidance to help you take the next step — whether you’re entering the industry or ready for your next big move.

www.ephealthcare.com.au Follow us on LinkedIn: EPHealthcare

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