Medical Receptionist at EPIC Health System LLC

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

0.0

Posted On

03 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Check-in, Verbal Communication, Computer Proficiency, Organization, Multitasking, Front Desk Operations, Patient Experience

Industry

Research Services

Description

Position: Medical Receptionist  Location:  Houston,TX Create Unforgettable First Impressions at EPIC Health  At EPIC Health, we believe every patient interaction starts with you. As a Medical Receptionist, you’ll be the welcoming face that sets the tone for an exceptional healthcare experience. Your role is vital in creating a positive, patient-centered atmosphere while ensuring the smooth operation of our front desk. If you’re organized, tech-savvy, and committed to delivering unmatched service, we’d love to have you on our team.  What You’ll Do  Patient Experience  * Greet patients warmly, creating a sense of value and community. * Guide patients through check-in processes, including assisting with virtual tablets and addressing any questions or concerns. * Ensure a seamless guest flow by communicating effectively about walk-ins, schedule changes, or patient needs. * Troubleshoot patient issues and escalate concerns to theappropriate teammembers, such as the office manager, physician, or billing department. Front Desk Operations  * Perform all opening and closing tasks for the front desk and lobby, including: Printing patient demographics and schedules. * Filingnecessarypaperwork. * Maintaining a clean and organized lobby area. * Manually check in patientsunableto use virtual systems, ensuring everyone feels supported. Collaboration and Teamwork  * Communicate efficiently with team members to provide updates on patient arrivals, delays, or other on-site needs. * Foster an atmosphere of teamwork, contributing to the overall success of the office. What You Bring  Qualifications  * Experience: At least 1 year ina customerservice role. Preferredpreviousexperience in a medical office setting * Focus: A patient-centered approach, ensuring every guest feels welcome and valued. * Skills: * Strong verbal communication abilities. * Proficiencywith computers and technology or the ability to quickly learn. * Exceptional organizational and multitasking skills. Why Join EPIC Health?  At EPIC Health, we empower our team to deliver exceptional care and service in a supportive, mission-driven environment.  What We Offer  * Competitive Pay – Yourexpertisematters, and we reward it. * Comprehensive Benefits – Health, vision, dental, disability, and life insurance. * 401(k) Retirement Plan – Invest in your future. * Paid Time Off and Holiday Pay – Balance your career and personal life. * Professional Development – Expand your skills with ongoing training. * Supportive Work Environment – Join a teamthat’scommitted to your success and well-being. Ready to Make an Impact?  If you’re passionate about delivering excellent service and creating memorable patient experiences, we’d love to meet you.  Apply today and help shape the future of patient care at EPIC Health!  Visit www.epichs.org to learn more.  * Background checks are required for this role. 

Responsibilities

The Medical Receptionist is responsible for greeting patients and managing the check-in process to ensure a positive first impression. They also handle front desk operations, including lobby maintenance and coordination with the medical team.