Medical Receptionist at Family Medicine Partners - Vermont

Enosburg Falls, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

23.45

Posted On

26 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Access, Communication, Scheduling, Care Coordination, Patient Registration, Check-In, Financial Responsibilities, EHR Workflows, Data Entry, Attention To Detail, Organizational Skills, Customer Service, Triage, Insurance Verification, Teamwork, Efficiency

Industry

Medical Practices

Description

Description Join a High-Performing Primary Care Team That Truly Puts Patients First Cold Hollow Family Practice is seeking a Front Office / Scheduling Coordinator who takes pride in their work, thrives in a fast-paced environment, and wants to be an essential part of a team-based, patient-centered medical home. This is not a typical receptionist role. You will be the hub of patient access, communication, and coordination, supporting providers, nurses, and patients across the full continuum of care. If you are someone who: Enjoys responsibility and variety in your day Works collaboratively and supports your team without being asked Communicates clearly, kindly, and efficiently Takes ownership and finishes what you start …you will fit right in with our culture. What Makes This Role Unique You are a key part of the care team, not just the front desk You help ensure patients get the right care at the right time You contribute directly to quality outcomes and patient experience You work in a practice that values efficiency, teamwork, and doing today’s work today Key Responsibilities Patient Access & Communication Manage high-volume, multi-line phone systems professionally and efficiently Schedule appointments based on clinical needs and provider availability Screen and triage calls appropriately, including urgent situations Communicate clearly with patients, providers, and external partners Scheduling & Care Coordination Coordinate appointments across providers and services Arrange referrals, procedures, and follow-up care Track orders and ensure completion of referrals and testing Support care coordination with specialists and community resources Patient Registration & Check-In Verify and update demographic and insurance information Ensure required consents and documentation are complete Provide a welcoming, professional first impression for every patient Checkout & Financial Responsibilities Collect co-pays and process payments accurately Schedule follow-up care based on provider plans Provide patients with visit summaries and next steps Administrative & EHR Workflows Manage patient messaging and ensure timely responses Process incoming records and route appropriately Perform pre-visit planning and insurance verification Maintain accurate, complete documentation in the EHR What We’re Looking For Required: High school diploma (some college preferred) 2+ years of experience in a medical office or similar setting Strong computer and data entry skills Core Competencies: Ability to manage multiple tasks with frequent interruptions Strong attention to detail and organizational skills Excellent customer service and communication skills Comfort working in a fast-paced, team-based environment Our Culture At Cold Hollow Family Practice, we: Work as a true team—we help each other and step in where needed Take pride in high-quality, patient-centered care Value efficiency and accountability—we complete our work each day Support a workplace that is professional, collaborative, and positive Why Join Us? Be part of a respected, independent primary care practice Work in a model aligned with value-based care and patient-centered outcomes Contribute meaningfully to your community in rural Vermont Join a team that values both people and performance Schedule 4 days per week 8:00AM – 6:00 PM (rotating schedule) The position is hourly, full-time with a salary range of $17.31 to $23.45 Apply Today If you are ready to take on a meaningful role with responsibility, teamwork, and impact, we’d love to hear from you.

Responsibilities

This role involves managing patient access, high-volume phone systems, scheduling appointments based on clinical needs, and coordinating referrals and follow-up care across providers and services. Key duties also include patient registration, check-in/checkout processes, collecting payments, and maintaining accurate documentation within the Electronic Health Record (EHR).