Medical Receptionist - Functional Medicine Experience preferred at Staffing for Doctors

Pasig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Charm EHR, Patient Care Coordination, Medical Scheduling, Functional Medicine Knowledge, Patient Communication, Administrative Support, Lab Coordination, Medical Record Management, Problem Solving, Digital Tool Proficiency

Industry

Staffing and Recruiting

Description

We are seeking a proactive, highly organized, and client-focused Medical Receptionist / Patient Care Coordinator to support our growing Functional & Naturopathic Medicine practice. This role is critical to delivering a premium patient experience, managing daily clinical operations, and serving as the primary point of contact for our holistic healthcare community. Key Responsibilities Front Desk & Administrative Support: Manage day-to-day administrative operations, including answering multi-line phone calls, monitoring practice emails, and executing fast-paced task follow-ups. EHR Management: Utilize Charm EHR to schedule patient appointments, update medical records, and track daily clinical tasks with high accuracy. Patient & Lab Coordination: Facilitate the ordering and tracking of specialized functional medicine laboratory kits and process incoming medical records for provider review. Premium Customer Service: Guide patients through their wellness journeys with strong clinical judgment, high empathy, and proactive communication regarding their care plans. Clear Patient Communication: Provide clear, articulate verbal instructions and support via phone and video, ensuring absolute communication clarity for sensitive patient dynamics. Software Expertise: Previous hands-on experience with Charm EHR is a high priority. Industry Background: Prior experience working within a Functional Medicine, Integrative, or Naturopathic clinic setting is highly preferred. Communication Clarity: Exceptional English verbal and written communication skills with a neutral accent to ensure seamless understanding during detailed patient interactions. Clinical Acumen: Strong problem-solving abilities and the professional judgment required to handle patient inquiries safely and accurately. Technical Proficiency: Comfortable navigating modern digital toolkits, email systems, and remote office setups.

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Responsibilities

Manage daily administrative operations and patient scheduling using Charm EHR for a functional medicine practice. Coordinate specialized laboratory kits and provide high-empathy communication to guide patients through their wellness journeys.