Join Our Dynamic Team at NorthEnd Medical!
Are you ready to be part of a vibrant, fast-paced medical clinic that values teamwork and professional growth? NorthEnd Medical, a Mixed-Billing clinic in Epping, Victoria, is seeking an energetic and enthusiastic Medical Receptionist to join our large and supportive team of healthcare professionals!

ABOUT US

At NorthEnd Medical, we’re not just a clinic – we’re a community dedicated to providing top-notch healthcare. Our doors are open weekdays from 7am to 11pm, and weekends from 9am to 6pm, ensuring we’re there for our patients when they need us most.

THE IDEAL CANDIDATE

We’re looking for someone who:

• Has at least 1 year of experience in Medical Reception
• Is proficient with Medical Director Pracsoft/Clinical software
• Has a solid understanding of Medicare/Private billings/Tyro
• Is comfortable with Outlook, Word, and Excel
• Possesses excellent customer service skills and attention to detail
• Thrives in a flexible work environment and can adapt to various shift patterns
• Knowledge of HotDoc and institutional billings is a plus, but not required – we’re happy to provide training!

EXPERIENCE:

• Medical Admin/Reception: 1 year (Required)
• Pracsoft/Medical Director: 1 year (Required)

As our new Medical Receptionist, you’ll be the friendly face greeting our patients and the efficient backbone of our administrative operations. Your main duties will include:

• Patient Care and Scheduling: Warmly welcome patients, manage appointment bookings, and ensure smooth patient flow.
• Billing and Invoicing: Handle Medicare/private billings with precision and care.
• Correspondence Management: Keep our communication channels running smoothly.

You’ll also tackle various administrative tasks, utilizing your skills in medical software management and attention to detail.