ABOUT US:

GP UltraHub is a new healthcare provider committed to delivering accessible and high-quality medical services to the residents of Burnett Heads and surrounding areas. Our clinic will serve as a vital hub of health and wellness, offering comprehensive care and support to individuals and families in the region.

POSITION OVERVIEW:

As a Receptionist at GP UltraHub, you will play a crucial role in ensuring the smooth and efficient operation of our clinic. Your responsibilities will include:

• Greeting patients and visitors with a warm and welcoming demeanour
• Managing patient appointments, including scheduling, rescheduling, and cancellations
• Answering phone calls and responding to inquiries in a professional and courteous manner
• Assisting with patient registrations, insurance verification, and payment processing
• Maintaining cleanliness and organization in the reception area
• Providing administrative support to healthcare professionals and staff as needed

REQUIREMENTS:

• Previous experience in a receptionist or customer service role preferred
• Excellent communication skills, both verbal and written
• Strong interpersonal skills and a friendly, customer-focused attitude
• Proficiency in basic computer skills and familiarity with office software
• Ability to multitask and prioritize tasks in a fast-paced environment
• A willingness to learn and adapt to new challenges

• Greeting patients and visitors with a warm and welcoming demeanour
• Managing patient appointments, including scheduling, rescheduling, and cancellations
• Answering phone calls and responding to inquiries in a professional and courteous manner
• Assisting with patient registrations, insurance verification, and payment processing
• Maintaining cleanliness and organization in the reception area
• Providing administrative support to healthcare professionals and staff as neede