Medical Receptionist

at  Hindmarsh Bowden Health

Hindmarsh Bowden Health Group (HBHG) has 1 position available to join our busy team:
A permanent full-time receptionist 9 days a fortnight.
Our company has 2 clinics, Hindmarsh Bowden Health (7 days a week, including after hours) and Fitzroy Medical Clinic (5 days a week).
The successful applicant must have proven interpersonal skills, organizational skills, excellent customer service skills, a high level of computer skills and the ability to work under pressure in a challenging and changing environment.

• First point of contact for the business providing timely, professional, friendly and empathetic customer service both in person and over the telephone
• Ensure patients’ needs, in terms of immediate and on-going care, are met before and after consultation
• Accurately process patient payments via cash, eftpos and direct bill transactions
• Communicate effectively with patients, doctors, practice nurses, management and other support staff at all times
• Perform routine office tasks, such as sorting incoming mail, photocopying, faxing, emailing, scanning and any additional office duties as required.