Medical Receptionist at I-TeleRAD

, Australian Capital Territory, Australia -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

0.0

Posted On

01 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Check-in, Medical Billing, Customer Service, Appointment Scheduling, Verbal Communication, Written Communication, Organizational Skills, Multi-screen Navigation, Phone Handling, Email Management

Industry

Hospitals and Health Care

Description

Role Overview: As a Medical Receptionist, you will be the first point of contact for our patients. Your responsibilities will include: * Greeting patients warmly and assisting with check-in procedures. * Answering emails and phone calls promptly and handling inquiries professionally. * Advising patients of preparation prior to relevant scans. * Billing procedures – private, Medicare, workers compensation, and DVA. * Collaborating with clerical and technical staff, radiologists, and referrers. You will also have the opportunity to be trained as a contact centre agent to assist as required: * Answering phone calls promptly and handling inquiries professionally. * Booking appointments across our four Canberra clinics. What we’re looking for: ✅ Clear verbal and written communication skills. ✅ Strong organisational abilities to manage appointments and patient flow. ✅ Confidence working across multiple screens and systems. ✅ A strong background in customer service. ✅ Ability to rotate across the four clinics in Canberra as required: Belconnen, Deakin, Woden, and Tuggeranong What we can offer you: 🌱 Wellbeing benefits * Fitness passport, including full gym access and a range of classes * Supportive management that values your well-being * Discounted and bulk billed scans and services for you and your family 📚 Learning and development * Comprehensive training to help you put your best foot forward in the role * Career opportunities across our diverse Network 🏠 Workplace Experience * Collaborative and inclusive team * Free street and onsite parking * Lots of uniform options to suit your preferences at no cost to you with annual top ups 💵 Compensation * Industry-competitive salary and benefits package * Annual Remuneration Review With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways. How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.

Responsibilities

Act as the first point of contact for patients by managing check-ins, inquiries, and appointment bookings across multiple clinics. Handle medical billing procedures and coordinate with clinical staff and radiologists to ensure smooth patient flow.