Medical Receptionist at I-TeleRAD

, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Appointment scheduling, Medical records management, Patient interaction, Telephone etiquette, Data entry, Invoicing, Medicare billing, Private health fund processing, Computer literacy, Communication, Conflict resolution, Time management, Attention to detail, Teamwork

Industry

Hospitals and Health Care

Description

🌟 Job Opportunity: Medical Receptionist 🌟 Are you ready to be the friendly face that greets patients, schedules appointments, and ensures our clinics run smoothly? We are thrilled to offer you the chance to make a difference in healthcare. As a Medical Receptionist, you will be at the heart of our patient experience, creating a warm and welcoming environment. Join us and be part of something truly special! Our clinics in Brisbane West are currently seeking a Medical Receptionist to join the team, this is a full time opportunity, working across our Brisbane West clinics including: Indooroopilly, Ipswich, Yamanto, Forest Lakes, Booval and Redbank Plains, you will be available to work on a rotating roster between the hours of 8am-5pm Monday to Friday. About Us: I-MED Radiology Network’s team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis. Role Overview: As a Medical Receptionist, you will play a crucial role in ensuring smooth clinic operations. Your responsibilities will include: Patient Interaction: * Greet patients professionally and courteously. * Assist patients with appointment scheduling over the phone. Administrative Tasks: * Manage medical records confidentially and efficiently. * Process patient payments (cash, Eftpos, direct billing). * Invoice Medicare, Private Health Funds, DVA and Workcover. * Handle internal emails and inquiries. * Maintain a tidy reception waiting area. Collaboration: * Work autonomously and as part of a team. * Communicate with referring doctors and staff courteously. Confidentiality: * Maintain patient personal and financial information confidentiality. Qualifications and Skills: * Excellent telephone manner for handling internal inquiries and appointments. * Strong verbal and written communication skills to interact effectively with patients and colleagues * Intermediate computer skills * Experience in a customer service role Desired Traits: * Bubbly personality and ability to think on your feet. * Calm under pressure in a fast-paced environment. Ready to contribute to exceptional patient care? 🌟 Apply now, join our team, and make a difference! 🌟 With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care. Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.

Responsibilities

The Medical Receptionist is responsible for greeting patients, managing appointment schedules, and handling administrative tasks such as medical records and billing. They must ensure smooth clinic operations while maintaining patient confidentiality and providing a welcoming environment.