Medical Receptionist at I-TeleRAD

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Reception, Call Centre Operations, Customer Service, Patient Care, Appointment Management, Interpersonal Communication, Administrative Services, Time Management

Industry

Hospitals and Health Care

Description

At I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every time. If these are the kind of values you strive for, then we’d like to talk to you, because At I-MED Radiology we recognise that to be the leader in our industry, we must invest in our people, systems and technology and put the patient at the centre of everything we do. LOCATION DESCRIPTION/SELL Our clinic in XXX is currently seeking an experienced Medical Receptionist to join the team. The role is a full time, permanent position working Monday to Friday with 7.6 hour shifts between the core hours of 7.30am and 5.30pm. Reporting to the Area Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers. Working for I-MED offers you: * A collaborative and professional working environment * Competitive remuneration package with flexible work options * Opportunities for career advancement with I-MED’s continued growth and expansion * Commitment to your health and well-being, including access to employee assistance program * A range of employee benefits, such as paid parental leave and discounted health insurance * An innovative, respectful and welcoming clinic environment united in the pursuit of excellence Key accountabilities include: * Driving the delivery of high quality reception and contact centre services * Managing appointments to maximise customer service and clinic efficiency * Providing excellent customer service and patient care * Developing and maintaining strong working relationships with patients, referrers, staff and managers Key selection criteria: * Previous medical receptionist and call centre experience (highly desirable) * Ability to manage high volume, inbound calls * Demonstrated initiative and willingness to learn * Excellent interpersonal and communication skills * Ability to work autonomously and in a team environment If you’re looking for the next step in your career and are passionate about the delivery of excellence within healthcare services, we encourage you to apply today. Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world. With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care. Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.

Responsibilities

Provide high-level reception and administrative services to patients and referrers. Manage appointments and contact centre services to maximize clinic efficiency and patient care.