About the job

Company: IIQAF Group

Location: Dubai, United Arab Emirates

Industry: Hospital / Health Care

Employment Type: Full-Time

Salary: AED 6,000 – AED 6,500 per month

Job Summary

IIQAF Group is seeking a professional, friendly, and organized Medical Receptionist to support front desk and administrative operations in a hospital environment in Dubai. The Medical Receptionist will be responsible for welcoming patients and visitors, managing appointments, handling telephone and email inquiries, registering patients, maintaining accurate records, coordinating with medical and nursing teams, and providing efficient patient support.

Key Responsibilities

Welcome and greet patients, visitors, and families in a professional and courteous manner.
Manage the hospital or clinic reception desk and ensure an efficient patient check-in experience.
Register new and returning patients accurately in the hospital or clinic system.
Verify patient information, identification, contact details, and appointment information.
Schedule, confirm, reschedule, and cancel patient appointments as required.
Manage incoming telephone calls, emails, inquiries, and patient requests promptly.
Provide patients with accurate information regarding appointments, departments, physicians, and general hospital services.
Coordinate patient appointments with doctors, nurses, specialists, diagnostic departments, and other healthcare professionals.
Process basic administrative documents, correspondence, and patient-related paperwork accurately.
Support medical office and hospital administrative activities as assigned.
Maintain professional communication with patients, doctors, nurses, healthcare staff, and visitors.
Ensure the reception area is clean, organized, professional, and welcoming.
Assist with emergency or urgent patient reception procedures according to hospital protocols.
Perform other medical reception, front desk, and healthcare administrative duties assigned by management.

Required Qualifications

High school diploma or equivalent qualification required.
Diploma or certificate in Medical Administration, Healthcare Administration, Hospital Administration, or a related field is an advantage.
Ability to multitask and prioritize responsibilities in a busy hospital reception environment.
Professional appearance, positive attitude, and patient-focused approach.
Ability to work effectively with doctors, nurses, administrative staff, patients, and visitors.
Willingness to work shifts, weekends, and public holidays when required.

Required Skills

Medical Receptionist
Hospital Receptionist
Clinic Receptionist
Healthcare Receptionist
Medical Front Desk
Front Desk Receptionist
Data Entry
Communication Skills
Customer Service
Multitasking
Time Management
Attention to Detail
Problem Solving
Teamwork
Professionalism

Benefits

Medical insurance
Paid annual leave
UAE employment visa
End-of-service benefits as per UAE Labour Law
Professional training and development opportunities
Career growth opportunities
Supportive and multicultural healthcare working environment
Employee benefits according to company policy

How To Apply:

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Responsibilities