JOB OVERVIEW

We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing excellent customer service while managing front desk operations in a busy medical clinic. This role requires proficiency in handling multi-line phone systems, scheduling appointments, and maintaining electronic medical records. A background in medical terminology and experience with EMR software, Telus PSS, desirable.
The initial contract is for Mondays and Tuesdays 9-5am, for four months, with the possibility of extending to be reviewed.
We are looking for a friendly, dedicated person, interested in working in a collaborative work environment.

QUALIFICATIONS

• Previous experience as a Medical Receptionist or in a similar front desk role is preferred.
• Familiarity with electronic medical records (EMR) systems ( Telus PSS).
• Knowledge of medical terminology and procedures is essential for effective communication with patients and staff.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Excellent verbal and written communication skills are required for patient interactions.
• Proficiency in administrative tasks, including data entry and managing office equipment.
• Ability to work collaboratively within a team while also being self-motivated to complete tasks independently. Join our team as a Medical Receptionist where you can make a meaningful impact on patient care while developing your skills in a supportive environment!
  Job Types: Part-time, Fixed term contract
  Contract length: 4 months
  Pay: $20.00 per hour
  Expected hours: 16 per week
  Work Location: In perso

• Greet patients warmly and assist them with check-in and check-out processes.
• Manage appointment scheduling and confirmations using electronic medical records systems.
• Answer multi-line phone systems, addressing inquiries and directing calls appropriately.
• Maintain patient confidentiality and adhere to PHIPA regulations at all times.
• Process patient information accurately, including insurance verification and billing inquiries.
• Collaborate with healthcare providers to ensure smooth patient flow and efficient office operations.
• Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
• Provide support to dental or medical staff as needed, contributing to a positive team environment.