Our busy clinic in Geraldton is currently seeking a Medical Receptionist to join the team.
The role is a full time position working Monday to Friday, between 7:45am-5pm with a 45 minute lunch break. Longer days means this role works a 9 day fortnight!
Role Overview:
As a Medical Receptionist, you will be the first point of contact for our patients.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures - private, Medicare, workers compensation and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

You will also have the opportunity to be trained as a contact centre agent to assist as required:

• Answering phone calls promptly and handling inquiries professionally.
• Multi-tasking across platforms and managing the appointment calendar

What we’re looking for:
Clear verbal and written communication skills.
Strong organisational abilities to manage appointments and patient flow.
Confidence working across multiple screens and systems.
Availability to work a Saturday shifts every 6 weeks - either 9am-12pm or 8am-11am.
What we can offer you:

Wellbeing benefits

• Access to free counselling through our Employee Assistance Program for you and your family
• Receive discounted or bulk-billed services for you and your family

Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network

Workplace Experience

• Collaborative and inclusive team with a great culture
• Free parking onsite
• Lots of uniform options to suit your preferences at no cost to you PLUS annual top ups
• Supportive management that values your well-being

Compensation

• Industry-competitive salary and benefits package
• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
Don’t know much about Radiology? Learn more about what we do here.
How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.
I-MED Radiology is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
You can learn more about other opportunities here

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures - private, Medicare, workers compensation and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers