Medical Receptionist

at  IMED Radiology Network

About this role
Our busy clinic in Miranda is currently seeking a Medical Receptionist to join the team
The role is a full time position working Monday to Friday, with shifts between the clinic hours of 7:45am - 6pm. We also offer flexible rostering options to work within your availability, like a 4 day work week or 9 day fortnight.
Centrally located in the heart of the shire, enjoy the convenience of beautiful beaches, Westfield Miranda, gyms, and eateries all within a short walk or drive from the clinic!
Role Overview:
As a Medical Receptionist, you will be the first point of contact for our patients.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Building relationships with clerical and technical staff, referrers, and radiologists.

What we’re looking for:
✅ Clear verbal and written communication skills with a strong customer service background.
✅ Strong organisational abilities to manage appointments and patient flow.
✅ Confidence working across multiple screens and systems.
Prior experience in Medical Reception is beneficial, but isn’t essential, as you will receive supportive training to learn our systems and build a foundation of radiology knowledge. We recommend learning more about what we do here.
What we can offer you:

Wellbeing benefits

• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being

• Discounted and bulk billed scans and services for you and your family

  Learning and development

• Comprehensive training to help you put your best foot forward in the role

• Career opportunities across our diverse Network

  Workplace Experience

• Collaborative and inclusive team that enjoy catered lunches, birthday celebrations, and out of work social events!

• Street parking and a quick walk to trains and buses

• Lots of uniform options to suit your preferences at no cost to you with annual top ups

  Compensation

• Industry-competitive salary and benefits package

• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.
You can learn more about other opportunities here.
Job details

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Building relationships with clerical and technical staff, referrers, and radiologists