About this role
Our clinic in Wagga Wagga is currently seeking a Medical Receptionist to join the team. We are happy to accommodate a start date best suited to the successful candidate.
The role is a full time position working Monday to Friday, with shifts between 7:30am – 8pm. The initial hours during training will be 8:30am – 5pm.
Role Overview:
As a Medical Receptionist, you will be the first point of contact for our patients.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

Once fully trained, you will have the opportunity to also be trained as a Contact Centre Agent, your responsibilities will include:

• Answering inbound phone calls for appointment bookings.
• Advising patients of preparation prior to relevant scans.
• Effectively managing the appointment calendar.

What we’re looking for:
✅ Clear verbal and written communication skills.
✅ Strong organisational abilities to manage appointments and patient flow.
✅ Confidence working across multiple screens and systems.
✅ Excellent attention to detail.
✅ Experience in customer service or medical reception.
What we can offer you:

Wellbeing benefits

• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being

• Discounted and bulk billed scans and services for you and your family

  Learning and development

• Comprehensive training to help you put your best foot forward in the role

• Career opportunities across our diverse Network

  Workplace Experience

• Collaborative and inclusive team

• Lots of uniform options to suit your preferences at no cost to you with annual top ups

  Compensation

• Industry-competitive salary and benefits package

• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
Don’t know much about Radiology? Learn more about what we do here.
How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.
You can learn more about other opportunities here.
Job details

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers

Once fully trained, you will have the opportunity to also be trained as a Contact Centre Agent, your responsibilities will include:

• Answering inbound phone calls for appointment bookings.
• Advising patients of preparation prior to relevant scans.
• Effectively managing the appointment calendar