About this role
Are you a highly motivated and enthusiastic individual with a “can-do” attitude? We have an exciting opportunity for you to be a part of our team.
Our clinics in John Fawkner (Coburg) are currently seeking an experienced Medical Receptionist to join their team. The roles is full time permanent position working Monday to Friday with 7.6 hour shifts between the core hours of 6:30am to 9.00pm.
Reporting to the Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

ABOUT US:

I-MED Radiology Network’s team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.
Role Overview:

As a Medical Receptionist, you will be the first point of contact for our patients. Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering phone calls promptly and handling inquiries professionally.
• Ensuring smooth clinic operations during our business hours.

KEY QUALIFICATIONS:

• Clear verbal and written communication skills.
• Exceptional customer service skills
• Strong organisational abilities to manage appointments and patient flow.
• Flexibility to adapt to changing priorities.
• Ability to multitask effectively in a fast-paced environment.

DIVERSITY AND INCLUSION

Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.
If this role stands out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.

• Greeting patients warmly and assisting with check-in procedures.
• Answering phone calls promptly and handling inquiries professionally.
• Ensuring smooth clinic operations during our business hours