Key Responsibilities

• Welcome patients and ensure a smooth reception experience.
• Manage appointments, bookings, and doctor schedules.
• Handle phone calls, WhatsApp messages, and patient inquiries.
• Register patients and maintain accurate medical records.
• Follow up with patients regarding appointments and treatments.
• Assist with billing, payments, and daily administrative tasks.
• Explain available clinic services and direct patient inquiries appropriately.
• Maintain a professional and organized reception area.

Requirements

• Previous experience as a medical receptionist is preferred.
• Experience in a dermatology, aesthetic, or cosmetic clinic is an advantage.
• Good English communication skills; Arabic is an advantage.
• Excellent customer service and interpersonal skills.
• Basic computer skills and familiarity with appointment booking systems.
• Professional appearance, punctuality, and attention to detail.
• Ability to multitask and work effectively in a team.
• Candidates currently residing in Dubai are preferred.