Key Duties:

• Patient facing position – greeting patients, answering the phone in a friendly and courteous manner
• Scheduling patient appointments in person and over the phone
• Responding to patient enquiries
• Administration – scanning, data entry, monitoring and replying to emails
• Light cleaning

Essential Qualities:

• Personable with good phone manner and front facing customer experience
• Administration / customer service experience
• Ability to juggle multiple tasks in busy clinic environment
• Highly motivated and willing to learn
• Work well as part of a team
• Sound computer skills – Word and Excel
• Experience with patient booking systems advantageous but not a prerequisite
• Dental experience / knowledge highly favourable