Full job description

Job Summary

We are seeking a dynamic and organized Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth daily operations of our medical or dental office. Your enthusiasm and attention to detail will help create a welcoming environment for patients while managing administrative tasks with precision. This position offers an exciting opportunity to be the first point of contact, providing exceptional service and support to both patients and staff.

Responsibilities

• Greet patients and visitors warmly, establishing a positive first impression of the practice
• Manage multi-line phone systems, scheduling appointments, and answering inquiries promptly
• Verify patient insurance information and update electronic medical records accurately using systems like Epic or Dentrix
• Collect and process patient information, including medical history and billing details, ensuring data accuracy
• Prepare and organize patient charts, appointment schedules, and documentation for smooth clinic flow
• Handle check-in/check-out procedures efficiently while maintaining confidentiality and professionalism
• Assist with administrative tasks such as faxing, scanning documents, and managing office supplies

Qualifications

• Prior experience as a dental receptionist or in a medical office setting is highly preferred
• Strong knowledge of medical terminology and familiarity with electronic medical records systems such as Epic or Dentrix
• Proven office experience with excellent organizational skills and attention to detail
• Ability to operate multi-line phone systems confidently while managing multiple tasks simultaneously
• Excellent communication skills to interact effectively with patients, staff, and healthcare providers
• Knowledge of dental office procedures or medical office workflows is a plus
• High school diploma or equivalent required; additional certifications in healthcare administration are advantageous