ABOUT US

Leeds Private Hospital is a modern, purpose-built in-patient hospital situated within a stunning Grade II listed building, set on 3 acres of land in North Leeds. We are an independent, CQC-registered surgical and diagnostic centre committed to clinical excellence and patient-centered care.

Our hospital environment is:

• Professional yet relaxed
• Patient-focused
• Equipped with state-of-the-art medical facilities
• Easily accessible via public transport with free car and bike parking available onsite

ROLE SUMMARY

We are currently seeking a professional and compassionate Hospital Receptionist/ Patient Care Administrator to join our front-of-house and administrative team. This is a dual role that combines front desk reception duties with patient-facing care coordination and administrative support.
As the first point of contact for our patients, your role is vital in ensuring a seamless and supportive experience throughout their clinical journey. You will also be responsible for supporting the medical and management team with secretarial and operational tasks.

KEY RESPONSIBILITIES

• Greet patients and visitors in a warm, professional manner
• Answer incoming calls and respond to enquiries via phone, email, and written correspondence
• Schedule and manage appointments, consultations, and surgical bookings
• Maintain clinician diaries and hospital timetables
• Handle patient admissions, discharges, and coordination of pre-operative paperwork
• Provide secretarial support including taking minutes, typing reports, and managing internal communications
• Coordinate meetings, events, and clinical reviews
• Liaise with consultants, patients, nursing teams, and external healthcare partners
• Maintain strict confidentiality and uphold data protection standards
• Ensure the reception area and patient waiting spaces are presentable and welcoming at all times