Longshore Surgeries have a Medical Receptionist position available for a contracted 9.25 hours a week (on a Friday) plus ‘as and when’ cover for sickness and annual leave.

EXPERIENCE

• Working in a primary care setting
• Previous administration experience
• Handling of telephone and face-to-face enquiries
• Understanding of working in a busy environment

KNOWLEDGE & SKILLS

• Clear and professional communication, both written and verbal
• Ability to multi-task, prioritise and work under pressure
• Attention to detail
• Confidentiality awareness and an understanding of data protection

• To work in accordance with written protocols
• Use of tasks, notifications and emails
• Maintain the reception admin tray
• Patient registrations
• Filing of medical records
• Booking, amending and cancelling appointments
• Dealing with patient’s questions and queries
• Consulting with members of the practice team
• Consulting with third party services
• Dealing with patient samples
• Manage visit requests
• Computer data entry
• Process patients’ changes of address – (have knowledge of practice area)
• Process repeat prescription requests in accordance with practice guidelines