Mid North Coast NSW (Work from Home + Monthly Kempsey Clinic)

Casual | 1–2 days per week | Immediate Start

Chatswood ENT is an established specialist ENT (Ear, Nose & Throat) practice providing high-quality care across Sydney and regional NSW. We are expanding our services on the Mid North Coast and are looking for a friendly, organised and reliable Medical Receptionist / Medical Administrator to join our team. If you have a great phone manner, strong multitasking skills, and a passion for patient care , we’d love to hear from you!

This is an ideal opportunity for someone living on the Mid North Coast who enjoys working independently from home while remaining part of a supportive and experienced team.

About the Role

This is a casual position working approximately 1–2 days per week , with the chance for additional hours to provide leave cover or as our regional services grow.

The role is primarily work from home , with attendance required at our monthly specialist clinic in Kempsey to provide face-to-face reception support.

Working remotely, you will use cloud-based practice management software, phone systems and online communication tools to support our doctors and patients.

Key Responsibilities

- Patient Support : Greet patients, check them in/out, and ensure a smooth experience

- Phone & Appointment Management : Answer calls, book, and arrange patient appointments

- Admin & Correspondence : Process emails, manage patient records, and confirm upcoming clinics

- Billing & Claims : Handle payments, Medicare/DVA/ADF/workers’ compensation claims

- Clinic Preparation : Assist with reception duties, support doctors, and manage daily tasks

- Public Hospital List: Submit and manage admissions to the doctor's public waiting list