Skills:

• A fast learner with excellent verbal and written communication skills
• Strong organizational skills with attention to detail
• Ability to handle multiple tasks simultaneously
• Experience as a Medical Receptionist and/or basic knowledge of medical terminology is preferred
• Must be proficient with computer skills (MS Office Suite)
• Exceptional interpersonal skills
• Ability to maintain confidentiality

Responsibilities:

• Greet patients warmly upon arrival and ensure they feel comfortable throughout their visit
• Schedule appointments accurately, handling busy phones and managing inquiries appropriately
• Management of patient records
• Financial management - accounts collection and arrears
• Maintain cleanliness and organization of reception area and practice throughout, include stock control management
• Collaborate with medical staff and/or other team members regarding any changes in appointment schedules or urgent patient needs
• Handle incoming/outgoing mail efficiently including sorting correspondence/documents