We are seeking a highly organized and customer-oriented Medical Receptionist to join our team at My Docs in our Glenageary Clinic . As the first point of contact for patients and visitors, you will play a critical role in delivering a positive experience. Your responsibilities will include managing front-desk operations, scheduling appointments, handling patient inquiries, and supporting administrative tasks.

Key Responsibilities:

• Greet and assist patients, visitors, and vendors in a professional and friendly manner.
• Answer phone calls, emails, and other inquiries, providing accurate information.
• Schedule and confirm patient appointments, ensuring efficient use of clinical time.
• Collect and update patient information and medical records accurately.
• Process billing and payments, including collecting co-pays and providing receipts.
• Manage and organize patient files, ensuring confidentiality and compliance with privacy regulations (HIPAA or relevant local guidelines).
• Coordinate communication between medical staff, patients, and external providers.

Job Type: Full-time
Pay: €15.00 per hour

Benefits:

• Flexitime

Work Location: In perso

• Greet and assist patients, visitors, and vendors in a professional and friendly manner.
• Answer phone calls, emails, and other inquiries, providing accurate information.
• Schedule and confirm patient appointments, ensuring efficient use of clinical time.
• Collect and update patient information and medical records accurately.
• Process billing and payments, including collecting co-pays and providing receipts.
• Manage and organize patient files, ensuring confidentiality and compliance with privacy regulations (HIPAA or relevant local guidelines).
• Coordinate communication between medical staff, patients, and external providers