Job Description

Roles & Responsibilities

• Manage the front desk operations, ensuring a welcoming atmosphere for patients while maintaining confidentiality and professionalism.
• Schedule and confirm patient appointments using electronic health record (EHR) systems, optimizing the calendar for efficient patient flow.
• Collect and verify patient information, including insurance details, ensuring accurate data entry to facilitate smooth billing processes.
• Handle incoming calls with a patient-centered approach, addressing inquiries and directing calls to the appropriate staff members promptly.

Desired Candidate Profile

• Diploma or Degree in any related field
• Minimum of 2 years of experience in a medical reception or administrative role within a healthcare setting. But, newly graduate with medical degree is encouraged.
• Familiarity with medical terminology and procedures, enhancing communication with healthcare professionals.
• Proficiency in electronic health record (EHR) systems and medical billing software, with a keen eye for detail.