Medical Receptionist - Neurology - Middlebury at Trinity Health

Middlebury, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Insurance Verification, Appointment Scheduling, Copay Collection, Pre-certifications, Prior Authorizations, Referrals, Chart Preparation, Keyboard Skills, Microsoft Office

Industry

Hospitals and Health Care

Description

Employment Type: Full time Shift: Day Shift Description: Position Purpose: As a Business Services Representative in our welcoming Neurology outpatient office, you’ll be the first friendly face our patients see and the voice that makes them feel cared for from the very first phone call. In this vital role, you’ll help keep our practice running smoothly by greeting patients, answering phones, scheduling appointments, and managing important front desk operations like patient registration, insurance verification, and collecting copays. You’ll also support our clinical team with tasks like pre-certifications, prior authorizations, referrals, chart preparation, and handling incoming and outgoing faxes. If you love creating a warm, organized environment and making a difference in a patient’s day, we’d love to meet you! What you will do: Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department. Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting. Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner. Schedules patient appointments based on department protocols in order to maximize provider productivity. Minimum Qualifications: High school diploma or equivalent Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required. Position Highlights and Benefits: Day Shift. Hours may vary Great benefits effective day 1! Patient-centric environment Career growth and advancement potential Diverse and inclusive culture We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Responsibilities

The representative will serve as the first point of contact in the Neurology outpatient office, greeting patients in person and over the phone professionally. Key duties include scheduling appointments, managing front desk operations like registration and insurance verification, and supporting the clinical team with authorizations and referrals.