Full job description

We are looking for a professional, friendly, and patient-focused Receptionist to join our team at a leading ophthalmology and eye surgery center in Dubai.

Key Responsibilities

• Welcome and assist patients in a warm and professional manner.
• Manage patient appointments, registrations, and check-in/check-out procedures.
• Answer incoming calls, WhatsApp messages, and patient inquiries.
• Coordinate appointments and communicate effectively with doctors, optometrists, and other departments.
• Handle payments, invoices, and basic administrative duties.
• Maintain accurate patient records and ensure confidentiality.
• Follow up with patients when required.
• Support the clinic team with daily reception and administrative tasks.
• Provide excellent customer service and ensure a smooth patient experience.
• Checking patient eligibility