JOB OVERVIEW

We are seeking a dedicated and professional Medical Receptionist to join our reception team at North Road West Medical Centre. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a friendly disposition and the ability to handle sensitive information with confidentiality.

SKILLS

• Proficient in office administration, including familiarity with medical software systems.
• Strong organisational skills with keen attention to detail.
• Excellent verbal and written communication abilities.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• Empathetic approach towards patients, ensuring their comfort and satisfaction.
• Capability to work collaboratively within a team setting.
  This position offers an exciting opportunity for individuals looking to contribute positively to patient care within a medical environment.
  Working hours:
  Tuesday 08.00 - 13.00
  Wednesday 08.00 - 13.00
  Friday: 08.00 - 17.00
  Total hours per week: 18.
  Job Type: Part-time
  Pay: From £12.21 per hour
  Expected hours: 18 per week

Benefits:

• Company pension
• Enhanced maternity leave
• Free flu jabs
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Education:

• GCSE or equivalent (required)

Experience:

• Receptionist: 1 year (required)

Work Location: In person
Application deadline: 11/04/202

• Greet patients warmly and assist them with the check-in process.
• Manage appointment scheduling.
• Answer phone calls promptly, addressing inquiries or directing calls as necessary.
• Maintain accurate patient records and ensure all information is up to date.
• Coordinate communication between patients and medical staff.
• Uphold cleanliness and organisation in the reception area.