Job details
From $36 an hour
Casual
2770 Logan Road, Underwood QLD 4119
Full job description
Are you an enthusiastic and reliable Medical Receptionist with a passion for patient care? Do you thrive in a fast-paced environment and enjoy working both independently and collaboratively within a fun and welcoming team? If so, we want YOU to join our Top Health Doctors family!
About Us:
At Top Health Doctors Underwood, we are dedicated to providing exceptional healthcare services to our community. Our modern practice is equipped with the latest technology, and our supportive team creates an environment where every team member can shine.
The Role:
As our Medical Receptionist, you will be the face of our practice and play a crucial role in ensuring smooth operations. Your key responsibilities will include:
- Greeting and assisting patients with a warm and friendly demeanor
- Managing appointment schedules efficiently using Best Practice Software
- Handling patient inquiries and providing information on services
- Supporting the clinical team to ensure a seamless patient experience
- Maintaining accurate patient records and managing billing processes
What We’re Looking For:
- Proven experience in a GP setting
- Proficiency in Best Practice Software
- Exceptional communication and interpersonal skills
- A great sense of teamwork while also being able to take initiative and work independently
- Reliability and a strong work ethic to thrive in a busy environment
Why Join Us?
- Fast-Paced Environment: Your days will be dynamic and engaging, with plenty of opportunities to learn and grow.
- Welcoming Team: Be part of a supportive and fun-loving team that values collaboration and mutual respect.
- Career Development: We believe in promoting from within and investing in our team’s professional growth.
Pay will be commensurate with experience
Ready to Make a Difference?
If you’re excited about the prospect of joining our team and making a positive impact on our patients' lives, we’d love to hear from you!
Join us in providing exceptional healthcare with a personal touch at Top Health Doctors Underwood! Your journey begins here!
Pay: From $36.00 per hour
Ability to commute/relocate:
- Underwood QLD 4119: Reliably commute or planning to relocate before starting work (Required)
Experience:
- medical receptionist: 1 year (Required)
Work Authorisation:
Work Location: In personJob details
From $35 an hour
Casual
North Lakes QLD 4509
Full job description
My GP North Lakes is a mixed‑billing general practice committed to providing comprehensive, patient‑centred care to families in the North Lakes community. We offer a broad range of services including women’s health, men’s health, children’s health, preventive health checks, minor procedures, mental health care, chronic disease management, allied health, and more.
We pride ourselves on our friendly, supportive team environment, modern facilities, and the opportunity to grow professionally in a well‑respected clinic.
As a Medical Receptionist, you will play an important role in supporting the day-to-day operations of the practice, providing high-quality administrative support to our GPs, healthcare professionals and patients. You will be expected to work confidently and independently while contributing to a positive and efficient team environment.
Skills & Attributes
- 2 years+ experience in a GP Practice, plus Management expertise
- Proficient in practice management software (Best practice)
- Sound knowledge of Medicare
- Ability to show empathy, patience, and professionalism under pressure
- Sound knowledge of privacy and confidentiality requirements
- Comfortable working in a fast‑paced environment
- Team player with a positive, proactive attitude
Key Responsibilities
- Managing the daily operation of the reception desk and ensuring a smooth patient flow throughout the practice
- Welcoming patients and providing professional, compassionate and efficient customer service
- Managing appointment bookings, cancellations, recalls and follow-ups
- Using sound judgement when managing urgent or sensitive patient enquiries and escalating matters appropriately to GPs or nursing staff
- Assisting with WorkCover, Insurance and other patient claims, including documentation, billing, correspondence and liaison with relevant insurers and providers
- Processing Medicare, private and other patient payments accurately
- Completing daily banking, reconciliation and end-of-day financial procedures
- Managing incoming and outgoing correspondence, referrals, reports and medical documentation
- Assisting GPs with administrative requirements, including referrals, results, medical reports and other documentation
- Liaising professionally with specialists, hospitals, allied health providers, pharmacies and other external healthcare providers
- Assisting with Medicare and private billing enquiries and resolving routine billing issues
- Managing patient complaints and concerns professionally and escalating matters when required
- Assisting with stock levels and ordering of reception and administrative supplies
- Performing other duties reasonably required to support the effective operation of the medical practice
Job Type: Casual
Pay: From $35.00 per hour
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