• One 12 month contract 4 days a week & the second 7 month contract 5 days a week
• Work in an environment where colleagues support and encourage each other
• Competitive salary package

SKILLS AND EXPERIENCE:

• Professional Experience:2+ years in a professional administrator role.
• Tech-Savvy: Proficient in Microsoft Office and quick to learn new computer systems.
• Organisational Skills: Exceptional organisational and time management abilities.
• Customer Service Excellence: Deliver outstanding customer service with exemplary interpersonal skills.

ABOUT THE ROLES

We are looking for two Medical Receptionists to effectively interact with patients, referrers, funders and the public in a prompt and professional manner. We are looking for dynamic, confident and caring Medical Receptionist to be the welcoming face of our branch. One of the fixed term contracts is for 12 months and four days a week and the second is for seven months five days a week (Mondy to Friday).
You will have had previous customer service experience in a medical reception, office administration, or similar front-line customer contact role. We are after someone who is the right fit for our culture and professional practice standards. You will have strong communication skills with the ability to build empathy and rapport with patients and referrers quickly.

IN THE ROLE YOU WOULD:

• Greet and Assist Patients and Callers: Determine and fulfil their needs, arrange bookings, and provide appointment information.
• Coordinate Imaging Appointments: Manage the booking of any required imaging appointments or lists.
• Accurate Data Entry: Check patient details and input information into our systems with precision.
• Handle Payments: Ensure patients are aware of examination costs and process payments efficiently.
• Liaise with Clinical Staff: Work closely with clinical staff to keep appointments running smoothly.
• Facilitate Patient Visits: Ensure any further actions required to complete the patient’s visit are taken care of.