Medical Receptionist - Part Time (Tulsa Area - Heavy Travel Required) at Xpress Wellness Urgent Care

Oklahoma City, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

19.23

Posted On

18 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Insurance verification, Data entry, Patient registration, HIPAA compliance, Multi-tasking, Scheduling, Referral management, Cash handling, Patient confidentiality, Front office administration

Industry

Medical Practices

Description

Description Please Note: Heavy travel throughout Tulsa and surrounding areas will be required, specifically between Tulsa Hills, Jenks, Glenpool, Sapulpa, Broken Arrow, & Collinsville, OK. Mileage reimbursement will be provided. Position Summary: The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Duties and Responsibilities: Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently. Obtains registration data, insurance information, and photo ID at each encounter. Promptly and accurately enters patient data into the computer system. Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan. Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information. Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity. Assists other staff when needed in a positive, team-centered manner. Assist in scheduling and following up on provider referrals. Ensures lobby remains clean and stocked with necessary items. Seeks out methods and practices to minimize financial risk. Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date. The Clinic staff may also include ancillary personnel who are supervised by the professional staff. Other duties as assigned. This is a safety-sensitive and confidential position.

Responsibilities

The medical receptionist manages front office activities including patient registration, insurance verification, and data entry. They act as a patient concierge to ensure smooth lobby operations and provide excellent customer service.