Medical Receptionist - Part Time at Xpress Wellness Urgent Care

Mannford, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

19.23

Posted On

09 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Insurance Verification, Patient Registration, Medical Coding, Medical Billing, HIPAA Compliance, Microsoft Office, Multi-tasking, Scheduling, Data Entry

Industry

Medical Practices

Description

Description Position Summary: The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Duties and Responsibilities: Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently. Obtains registration data, insurance information, and photo ID at each encounter. Promptly and accurately enters patient data into the computer system. Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan. Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information. Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity. Assists other staff when needed in a positive, team-centered manner. Assist in scheduling and following up on provider referrals. Ensures lobby remains clean and stocked with necessary items. Seeks out methods and practices to minimize financial risk. Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date. The Clinic staff may also include ancillary personnel who are supervised by the professional staff. Other duties as assigned. This is a safety-sensitive and confidential position. Schedule: Typical schedule for this position is Monday–Friday from 4:00 PM–8:00 PM, with every other weekend (Saturday 8:00 AM–6:00 PM and Sunday 10:00 AM–6:00 PM). Please note that schedules are subject to change based on operational needs & requirements. Flexibility with scheduling is preferred. Qualifications: Education: High School Diploma or equivalent required, Associates preferred. Licenses/Certification: Must obtain and maintain a current certification in BLS. Experience: 1-3 years prior medical office experience is preferred. Skills: Understanding of medical coding and billing. Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others. Competent with common PC applications including Internet, Email, and Microsoft Office. Ability to supervise, train, and evaluate new and current provider staff.

Responsibilities

Manage front office activities including patient reception, insurance verification, and data integrity. Act as a patient concierge to ensure smooth patient flow and maintain confidentiality according to HIPAA guidelines.