JOB OVERVIEW

We are seeking a dedicated and professional Medical Receptionist/Patient Coordinator to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong organisational skills and a keen attention to detail, ensuring that all patient interactions are handled with care and professionalism.

QUALIFICATIONS

• Previous experience in an office or administrative role is preferred, particularly within a healthcare setting.
• Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written, with a friendly and professional demeanour.
• Proficiency in using office equipment and computer software (e.g., MS Office Suite).
• Ability to work collaboratively within a team while also being self-motivated.
• A commitment to maintaining patient confidentiality and adhering to ethical standards in healthcare.
  If you are passionate about providing excellent patient care and possess the necessary skills for this role, we encourage you to apply for the position of Medical Receptionist/Patient Coordinator.
  Job Types: Part-time, Permanent
  Pay: From £12.50 per hour
  Expected hours: 26.75 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person
Application deadline: 31/03/202

• Greet patients warmly upon arrival and assist them with the check-in process.
• Manage incoming calls, schedule appointments, and handle patient inquiries effectively.
• Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
• Process patient information and insurance details accurately.
• Coordinate with medical staff to ensure smooth patient flow throughout the day.
• Handle administrative tasks such as filing, data entry, and maintaining office supplies.
• Assist in billing processes and follow up on outstanding payments when necessary.
• Ensure the reception area is organised, clean, and welcoming for patients.