Medical Receptionist - Pediatrics - Agawam at Trinity Health

Agawam, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

22.9

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Terminology, Patient Registration, Insurance Verification, Appointment Scheduling, Clerical Support, Customer Service, Communication Skills, Keyboard Skills, Microsoft Office, Windows Environment, Dependability, Accuracy

Industry

Hospitals and Health Care

Description

Employment Type: Full time Shift: Day Shift Description: We’re on the lookout for a friendly and flexible Medical Assistant to join our outpatient team, floating between Pediatrics and Adult Medicine offices. In this role, you’ll be the welcoming face (and voice!) for our patients—greeting them warmly, answering phones, scheduling appointments, and making sure their visit gets off to a smooth start. You’ll also handle key business tasks like patient registration, insurance verification, collecting copays, managing referrals, and providing general clerical support to keep things running seamlessly behind the scenes. This is a float position, so you’ll travel between different locations, sometimes within the same day. Reliable transportation is essential, as you’ll be supporting both our Pediatrics and Adult Medicine offices based on daily needs. What you will do: Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department. Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting. Verifies active primary and secondary third-party payer insurance coverage eligibility with the payers via prescribes format. Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner Schedules patient appointments based on department protocols in order to maximize provider productivity. Accurately registers patients ensuring that the information required is obtained confirming identity, address, phone numbers, PCP, insurance, co-pay and other pertinent information in order to complete patient registration. Minimum Qualifications: High school diploma or equivalent Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred. Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required. Pay Range: $17.00 - $22.90 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Position Highlights and Benefits: Day Shift. Hours may vary Great benefits effective day 1! Patient-centric environment Career growth and advancement potential Diverse and inclusive culture We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Responsibilities

The Medical Receptionist greets patients, answers phones, schedules appointments, and manages patient registration and insurance verification. They also provide clerical support to ensure smooth operations in the office.