HOURS: MONDAY TO FRIDAY, 9:00 AM – 5:00 PM

We’re looking for a friendly and experienced Medical Receptionist to join our team at a busy general practice in Punchbowl. This is a permanent full-time position with room to grow. If you love helping people and thrive in a fast-paced environment, we’d love to hear from you.

ABOUT YOU

We’re looking for someone who has:

• At least 1 year of experience as a medical receptionist in a general practice
• Strong communication and customer service skills
• Ability to multitask and stay calm under pressure
• A friendly and professional attitude
• Punctuality and reliability
• Experience with Best Practice or similar medical software
• Knowledge of Medicare billing and general practice procedures
• A willingness to learn and take on new responsibilities

Job Types: Full-time, Permanent
Pay: $27.00 – $35.00 per hour

Schedule:

• 8 hour shift

Education:

• High School (Year 9-11) (Preferred)

Experience:

• medical receptionist: 1 year (Preferred)

Work Location: In perso

ABOUT THE ROLE

You’ll report directly to the Practice Manager and be responsible for front desk operations, welcoming patients, managing appointments, and handling a range of administrative duties.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Greeting and assisting patients and medical reps
• Managing phone calls and appointment bookings
• Billing patients and processing Medicare, DVA, and WorkCover claims
• Collecting payments and reconciling accounts
• Supporting practice accreditation and promotional initiatives
• Managing patient flow and keeping the waiting area tidy
• General reception duties and ordering medical/office supplies