About the job

About the role

You will be the friendly face of this professional consulting suites — delivering warm, professional customer service and keeping everything running smoothly behind the scenes. From managing administration tasks, front desk duties and to supporting a team of specialists, you'll be part of a close-knit team that works together to make sure every detail is taken care of.

Duties and Responsibilities include:

• Answer incoming calls in a timely, proficient, and friendly manner, ensure correct processes are followed relating to taking messages and assisting with patient enquires
• Attend to patients and visitors at the Reception desk, directing visitors and handling all enquires with professionalism, efficiency, and compassion
• Schedule all necessary appointments
• Record management, data entry and database management
• Provide timely and accurate documentation related to patient's needs
• Account management - processing payments, receipting and daily banking

Skills & Experience required

• You have a calm, caring and mature minded outlook with exceptional interpersonal skills
• Experience within a similar role in the hospital/medical sector will be required
• The ability to work in a busy environment and under pressure at times
• You must be highly organised and with the ability to juggle multiple tasks and priorities
• A proactive, positive attitude, you are motivated and willing to learn and grow

Benefits and Culture

This opportunity will see you work for a large Healthcare provider that values people and healthy working relationships. You will enjoy working within a supportive, collaborative, and positive environment, with leaders who are deeply passionate about the work they do. This is a 38 hour week and you will be rewarded with a competitive market remuneration. Uniforms are provided and there is also the added benefit of reduced staff meals.

Click on the APPLY button or contact Tracey Montgomery on 3846 7730.