• Permanent part time (48hours per fortnight) positions: Enjoy flexible hours for better work life balance!
• We care about YOU! Access counselling, wellbeing services, legal & financial assistance
• Join Australia’s largest private health care provider.

THE OPPORTUNITY

We are seeking a Medical Receptionist to support with duties for our Consulting Suites at Ramsay Clinic Northside. Our receptionist staff are pivotal to the success of our consulting suites and the positive experience for our patients. This position will suit someone who is looking for a diverse role and an opportunity to showcase their outstanding customer service and communication skills.
Additionally, you will have the chance to make meaningful connections within the healthcare community, contribute to the growth of our practice, and play a vital role in enhancing the overall experience for both our patients and team members.

Your key responsibilities will include:

• Ensuring clients have a positive experience with our practice from their very first phone call. This includes warmly greeting clients, efficiently handling inquiries, and providing necessary information with professionalism and courtesy.
• Handling patient appointments, maintaining accurate records, and processing accounts. You’ll play a critical role in managing the scheduling system, ensuring appointments are seamlessly coordinated.
• Additionally, your attention to detail will be essential in maintaining organised records and processing accounts efficiently, contributing to the smooth operation of the suites.

SKILLS AND EXPERIENCE

To be successful in this role, you will thrive in a busy, client-facing environment providing exceptional customer service. You love the challenge of a high performing team as you are self-motivated, highly organised and can priorities efficiently.

You will also demonstrate:

• Experience and knowledge of multiple patient management systems and software such as Blue Chip and Medical Director
• Previous experience in a Medical Practice.
• Understanding of Medicare Benefits Schedule (MBS).

REQUIREMENTS

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

• Ensuring clients have a positive experience with our practice from their very first phone call. This includes warmly greeting clients, efficiently handling inquiries, and providing necessary information with professionalism and courtesy.
• Handling patient appointments, maintaining accurate records, and processing accounts. You’ll play a critical role in managing the scheduling system, ensuring appointments are seamlessly coordinated.
• Additionally, your attention to detail will be essential in maintaining organised records and processing accounts efficiently, contributing to the smooth operation of the suites