Medical Receptionist - Esperance WA

• Multi-skilled Receptionist required

Recherche Medical Centre is a leading healthcare facility dedicated to providing exceptional patient care and promoting overall well-being. Our team of experienced healthcare professionals are committed to delivering high-quality services in a compassionate and supportive environment. As part of our continued commitment to excellence, we are seeking dynamic and organized individual to join us in the role of Medical Receptionist.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role preferred.
• Excellent communication and interpersonal skills.
• Strong organizational abilities with a keen eye for detail.
• Ability to adapt to changing priorities and handle high-pressure situations with poise.
• Proficiency in office software and systems.
• Proficiency in typing, speed and accuracy.
• Ability to handle sensitive and confidential information with discretion.
• Ability to work with a high level of professionalism.
• Ability to work independently, show initiative and work productively within a team environment.
• Ability to multi-task in busy periods.

• Greet and assist patients with a warm and welcoming demeanour.
• Schedule and confirm appointments, ensuring efficient use of medical staff’s time.
• Answer phone calls, address inquiries, and provide information to patients with professionalism and courtesy.
• Verify patient information and health card details accurately.
• Maintain organized and up-to-date patient records.
• Liaise with patients and their families in a compassionate manner.
• Collaborate with medical staff to ensure smooth patient flow and excellent service.
• Handle administrative tasks such as filing, data entry, and other office duties.
• Open and close practice (beginning and end of day procedures).
• Keep up to date with changes as directed from management.